HSReplay.net & Untapped.gg

Feedback and Feature Requests

Kai Gecaj

Andrew Brown

Benedict

FAQs about the Untapped.gg Companion and Website

Untapped.gg - MTG Arena

Why is collection tracking not working on MacOS?

Current Problems with "Grant Access" issue in some MacOS systems

Here's how to ensure that your games are picked up by the Untapped.gg companion app.

How can I start tracking my games?

Read up on how the Companion retrieves it's data from Magic the Gathering: Arena.

How does the Untapped.gg Companion work?

There are a few easy troubleshooting steps to fix this common issue.

The overlay isn't showing on my computer. What's wrong?

How do I change the position of the overlays?

The Aero setting is required to run the Untapped.gg Companion.

How do I turn on Windows Aero?

Why is the Untapped.gg overlay uninteractive in-game?

If you want a fresh start, here's how to get it.

How do I reset the Untapped.gg Companion to its original settings?

Why is there no Deck Tracker for MtG:A on Mobile Devices?

I want to make sure I'm not compromising my computer with this download.

Why do I get a warning from my Antivirus application when downloading the Untapped.gg Companion?

How can I solve the Authentication Error?

Untapped.gg Companion for MTG Arena

What is Draftsmith?

What games modes does Draftsmith support?

Is Draftsmith available for Mac?

Is Draftsmith available in the first hours of a new set?

Manuel "Rane" Delgado

Draftsmith

I want to make sure I'm prepared for this.

How do I get personal stats if I haven't created an Untapped.gg account?

I don't want public access to all or parts of my profile.

How do I hide decks or my entire profile from my Profile page?

I want to check out my stats but don't see anything.

Why don't I see any games on my personal stats page?

How can I see my stats for longer than the last two sets?

Want to reset your untapped password? Learn how here

Password Reset

Your Profile

Learn how to set your subscription on Untapped.gg to not renew automatically.

How do I cancel my Untapped.gg Subscription?

Make sure your subscription is actually canceled and contact us if you see an unexpected payment to us.

I forgot to cancel my Untapped.gg subscription. What do I do?

Billing and Subscriptions

How do I report a bug?

Learn where to find the files we might ask you about to fix your Untapped.gg Companion.

How do I supply my Untapped.gg Companion or MTGA log file?

Short Step by Step how to enable the Option "Detailed Logs" (Plugin Support) in MtG:A

Enabling the Option "Detailed Logs" in MtG:A

Feature Requests and Bugs

How do I set up the Untapped.gg Twitch Extension for MtG:A?

How to use the Untapped.gg Twitch Extension when playing MTGO?

I want to share Untapped with my streaming audience!

How do I get Untapped.gg to display in OBS while I'm streaming MtG:A?

Streamers

HSReplay.net

Untapped.gg

HearthSim

Find answers and get help from Intercom Support and Community Experts

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