Here are a few alternatives you could try:

  1. Windows Aero must be enabled in order for Untapped to show.
  2. Go to Settings > Colors > Ensure “Transparency Effects” are turned on. (This only applies to Windows 10 users)
  3. Make sure all graphic card drivers are up-to-date

If that doesn't solve, please send an email to contact@untapped.gg and we'll investigate.

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