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How do I supply my Untapped.gg Companion or MTGA log file?
How do I supply my Untapped.gg Companion or MTGA log file?

Learn where to find the files we might ask you about to fix your Untapped.gg Companion.

Benedict avatar
Written by Benedict
Updated over 3 years ago

As part of our support process you may be asked to supply the log files for your Untapped.gg Companion and MTGA.

Windows

You can find the Untapped.gg Companion log file at the following location. Make sure you can see hidden files:

C:\Users\<username>\AppData\Roaming\untapped-companion\log.log

You can find the MTGA log file at the following location:

C:\Users\<username>\AppData\LocalLow\Wizards Of The Coast\MTGA\Player.log

macOS

  1. In Finder choose Go > Go to Folder

  2. In the dialog enter ~/Library/Logs/untapped-companion and click Go

  3. This folder should contain a file called log.log

  4. Next, open ~/Library/Logs/Wizards Of The Coast/MTGA

  5. This folder should contain a file called Player.log

  6. Please share these two files with the Untapped.gg Support staff.

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