Untapped.gg

FAQs about the Untapped.gg Companion and Website

19 articles in this collection
Written by Benedict, Tiago Taparelli, and Andrew Brown

Untapped.gg Companion

How can I start tracking my games?

Here's how to ensure that your games are picked up by the Untapped.gg companion app.

Written by Andrew Brown
Updated over a week ago

The overlay isn't showing on my computer. What's wrong?

There are a few easy troubleshooting steps to fix this common issue.

Written by Andrew Brown
Updated over a week ago

How do I reset the Untapped.gg Companion to its original settings?

If you want a fresh start, here's how to get it.

Written by Andrew Brown
Updated over a week ago

Why do I get a warning from my Antivirus application when downloading the Untapped.gg Companion?

I want to make sure I'm not compromising my computer with this download.

Written by Andrew Brown
Updated over a week ago

How do I change the position of the overlays?

Here's how to customize the appearance.

Written by Andrew Brown
Updated over a week ago

Why is the Untapped.gg overlay uninteractive in-game?

A quick restart should fix this.

Written by Andrew Brown
Updated over a week ago

How do I turn on Windows Aero?

The Aero setting is required to run the Untapped.gg Companion.

Written by Benedict
Updated over a week ago

Your Profile

How do I get personal stats if I haven't created an Untapped.gg account?

I want to make sure I'm prepared for this.

Written by Andrew Brown
Updated over a week ago

How do I hide decks or my entire profile from my personal stats page?

I don't want public access to all or parts of my profile.

Written by Andrew Brown
Updated over a week ago

Why don't I see any games on my personal stats page?

I want to check out my stats but don't see anything.

Written by Andrew Brown
Updated over a week ago

Why can I only see stats for the past two sets?

Written by Tiago Taparelli
Updated over a week ago

Billing and Subscriptions

How do I cancel my Untapped.gg Subscription?

Learn how to set your subscription on Untapped.gg to not renew automatically.

Written by Benedict
Updated over a week ago

Draft Helper

Does the draft overlay work with Premier Draft?

Written by Tiago Taparelli
Updated over a week ago

Why does the Draft Helper freeze after I pick a card?

If the Draft Helper keeps freezing, check out this common solution.

Written by Andrew Brown
Updated over a week ago

Why can't I see the comments in the Draft Helper?

Here are the troubleshooting steps to fix this issue.

Written by Andrew Brown
Updated over a week ago

Feature Requests and Bugs

How do I report a bug?

Something's broken and I can't fix it.

Written by Andrew Brown
Updated over a week ago

Are global and personal statistics coming soon to Untapped.gg?

Can't wait to see this feature? Us, too.

Written by Andrew Brown
Updated over a week ago

How do I supply my Untapped.gg Companion log file?

Written by Benedict
Updated over a week ago

Streamers

How do I get Untapped.gg to display in OBS while I'm streaming?

I want to share Untapped with my streaming audience!

Written by Andrew Brown
Updated over a week ago