Mobile apps are heavily restricted by their operating systems and a Google update has revoked our permission to access Marvel SNAP data. That is why we are no longer supporting the Untapped.gg Android App and we have unlisted it from the Google Play Store.
Unfortunately, iOS has many more barriers so the situation is even harder there.
Untapped.gg Android Companion App known issues:
If you already had the Untapped.gg Android App installed, we wanted to tell you that due to a recent Google security update, the App is unable to access SNAP's files, which means it cannot track matches or update collections. Despite trying different solutions, we have not been able to find a long-term fix for this issue.
Some users have reported that they were able to grant access to the App by uninstalling the "File" app updates. To do this, you can follow this path:
Settings -> Apps -> All Apps -> File -> 3 dot menu -> Uninstall updates.
Although this is not an ideal scenario, it has worked for some users. We understand how important it is for you to have the App working properly and we will keep you informed of any updates we might have.