How can I solve the Authentication Error?
Manuel "Rane" Delgado avatar
Written by Manuel "Rane" Delgado
Updated over a week ago

If you are getting an Authentication Error when Logging in to the Companion, your credentials might be full.

To solve this issue you can follow these steps:
1) Go to your Credential manager
2) Back up your Existing Windows Credentials
3) Try deleting several Windows Credentials (including the one if exists)
4) Reboot

If after doing this your problem persists, please email us at providing the Log File. You can find the Log file here

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