As part of our support process you may be asked to supply the log files for your Untapped.gg Companion.
macOS
In Finder choose
Go > Go to Folder
In the dialog enter
~/Library/Logs/untapped-companion
and clickGo
This folder should contain a file called
log.log
Windows
You can find the Untapped.gg Companion log file at the following location. Make sure you can see hidden files and that you replace the <username> field:
C:\Users\<username>\AppData\Roaming\untapped-companion\log.log