Skip to main content

How can I fix the error "Unable to connect to Hearthstone"?

Learn how to run Battle.net and Hearthstone without administrator privilegdes

Written by Benedict

Hearthstone Deck Tracker will not work correctly if Hearthstone or Battle.net is run with administrator privileges. This can sometimes happen after an update or a reinstall, and it's an easy fix:

  1. Using your file explorer, browse to the install location of Hearthstone (usually at C:\Program Files (x86)\Hearthstone, but you can follow the steps further below to find your custom install location)

  2. Locate the files called Hearthstone.exe (or Hearthstone) and open Right Click > Properties

  3. Switch to the "Compatibility" tab

  4. Ensure the checkbox labeled as "Run as Administrator" is not checked

  5. Repeat the steps above for Battle.net Launcher, usally located at C:\Program Files (x86)\Battle.net.

Now, restart Battle.net and Hearthstone Deck Tracker and you should be good to go!

If you have trouble finding the install location of Hearthstone you can follow these steps to locate it:

  1. Launch Battle.net if it's not running, or click the tray icon to open it's window

  2. Navigate to the Hearthstone tab and locate the "Options" cog next to the Play button

  3. Click the cog and select "Game Settings"

  4. Note down the INSTALL LOCATION of Hearthstone

Related Articles
Did this answer your question?